Shipping policy

Shipping Policy

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays)
• You'll receive a confirmation email with tracking information once your order ships

Shipping Times

• Domestic (US): 5-10 business days
• International: 10-21 business days, depending on destination

Shipping Costs

• US Standard Shipping: Calculated at checkout 
• US Express Shipping: Calculated at checkout
• International: Calculated at checkout based on destination

Order Tracking

• Tracking numbers are provided via email once your order has been dispatched
• You can track your order through the link in your shipping confirmation email

Shipping Delays

• We are not responsible for shipping delays caused by carriers, weather, customs processing, or incorrect shipping addresses
• If your order is significantly delayed, please contact us at [your support email]

Lost or Stolen Packages

• We are not responsible for lost or stolen packages confirmed as delivered to the address provided at checkout
• If you believe your package is lost, contact the carrier first, then reach out to us for assistance

International Shipping

• Customers are responsible for any customs duties, taxes, or fees imposed by their country
• We are not responsible for packages held by customs